Rhian Horgan: Founder & CEO, Kindur


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My Goal of the Day: Empower baby boomers to retire fearlessly

My Tip of the Day: Listen carefully to your users. We’ve invested in user research and testing from the early days and these customer insights have been incredibly insightful in both clarifying the problem we are trying to solve and prioritizing what we need to do to develop the most intuitive financial platform for those in or nearing retirement.

What should everyone try at least once? User research. It’s amazing what you learn when you dedicate time to listen to your customer. Every new hire at Kindur joins us for user testing during onboarding. It’s the best way to show the impact of what we are building. In fact, for anyone who works on a consumer product, you’ll probably want to try this a lot more than once.