Hospitality

Peter Egli: General Manager, Suvretta House, St. Moritz

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My NativeAdVert:

After having worked for 10 years in England running Whatley Manor Hotel and Spa my wife Esther and I were appointed as joint General Managers at Suvretta House in St. Moritz www.suvrettahouse.ch We moved back to our homeland Switzerland in 2014 with our family to start a new chapter in our life. It is a wonderful challenge to lead this heritage Grand Hotel into the future. Esther and I respect the spirit of Suvretta House which opened its doors in 1912. It was built by Swiss hotel pioneer Anton Bon and has remained in the Candrian-Bon family to this day.  It is exciting for us to continue to keep the traditions alive and to create new and innovative experiences for our guests. It’s a very special place at a very special location. To welcome guests coming in their fourth generation and calling it their home from home gives me goosebumps every time I hear a guest saying it.  

My Goal of the Day: To make our guests and my family happy.

My Thought of the Day: That it is wonderful to offer our guests the most wonderful views into the magnificent valley of the upper Engadine.

My Action of the Day: To smile even if the situation is tough and challenging.

My Deed of the Day: To deliver the service of excellence with our team from early morning to late at night.

My Tip of the Day: You can achieve it if you really want it.

My Pic of the Day:

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A Day in My Life:

What do you love most about Your City?

That our place is located “on top of the world” surrounded by the majestic mountains, stone pine forests and the beautiful mountain lakes with this amazing abundance of fresh air.

Favorite breakfast meal & restaurant?

A freshly baked Sunday Zopf “plaited bread”, butter with Swiss mountain honey and a cappuccino followed by a green tea.

What are you doing at:

6:00 AM – having a shower, getting dressed and making breakfast for my family in the peaceful early morning hours.

10:00 AM – working off some emails in my office. Saying goodbye to guests with my wife Esther and welcoming new ones.

12:00 PM - Favorite Lunch spot/meal?

Our picnic spot, the Paravicini Hut in Surlej where we take our guests for a splendid BBQ including risotto cooked over the open fire. The icing on the cake is that afterwards I can walk back to Suvretta House with the guests. It’s is a perfect exercise!  

7:00 PM - doing my rounds at Suvretta House greeting and meeting guests and staff.

11:00 PM – walking through the hotel to our apartment and looking forward to some quiet time and of course a relaxing sleep.

What drink do you need to get through the day and at the end (and how many)?

A cappuccino and green tea to start the day, hot water and ginger during the day and a glass of fresh sparkling water at the end.

Most used App/Favorite Instagram Account?

WhatsApp and Facetime as this is a great way to stay in touch with family and friends nationally and internationally.

What should everyone try at least once?

To smile at a person who seems to be sad and to ask if one can be of help.

Where do you enjoy getting lost?

In time… whilst reading a book on holiday from start to finish.

http://facebook.com/suvrettahouse.stmoritz

http://instagram.com/suvrettahouse

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John Black: General Manager, Knai Bang Chatt

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My NativeAdVert:

John Black is the General Manager of Knai Bang Chatt a barefoot luxury resort located in Kep on the south coast of Cambodia. Since joining and under John’s leadership Knai Bang Chatt has successfully twice been awarded gold certification in the Green Growth 2050 sustainability label and is the only hotel / resort in Cambodia to be internationally certified sustainable. Knai Bang Chatt continues to receive accolades and awards as leading resort / hotel in Cambodia. John has a profound passion for making a difference, positively impacting the lives and communities that surround him. 

Before leading the team at Kani Bang Chatt John was the Country Manager for an Australian owned tour operator based in Phnom Penh where he fell in love with the culture and people of Cambodia, a country John now calls home. Outside of work John loves to cook and spend long dinners with family, friends and colleagues sharing and discussing the joys of life and celebrating how wonderful it is to be alive.

My NativeAdVert: (Personal and/or Career)

My Goal of the Day: To empower as many people as I can. To achieve all the tasks both personal and professionally that I set out at achieve

My Thought of the Day: Life is not a dress rehearsal.

My Action of the Day: I am big on routine so action of the day is adhere to my routine and positive habits

My Deed of the Day: Make people happy, make people feel acknowledged and appreciated

My Tip of the Day: live with integrity. Integrity is the key to freedom and happiness.

 My Pic of the Day:

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A Day in My Life:

What do you love most about Your City?

I don’t actually live in a city as such but a small provincial town on the South Coast of Cambodia called Kep. What I love most about Kep is the beautiful National Park, I feel so blessed to have this at my doorstep.

Favorite breakfast meal & restaurant?

My favourite breakfast would have to be Khmer noodle soup with chicken, it has all you need for a great start to the day. My favourite restaurant is a small Japanese restaurant in the city of Phnom Penh called Katanashi.  

What are you doing at:

6:00 AM –  waking up and trying not to hit the snooze button

10:00 AM – The most important hour of my day. This is when I meet with my management team for a daily operations brief. It is a very structured meeting and it ensures that we making right when things are not right and that we are creating memories of a lifetime for our guests.

12:00 PM - Favorite Lunch spot/meal?

Grilled Fish or chicken with roast pumpkin and salad. Made at The Strand restaurant at the resort.

7:00 PM -  I am often still at work ensuring that our busy restaurants and bars are all operating smoothly, this is usually the time that I am eating dinner.

11:00 PM – rarely am I awake still but if I am it means I am head deep into a new book that I can’t put down or addicted to a show on Netflix.

What drink do you need to get through the day and at the end (and how many)?

I start each day with a squeezed lemon or lime in a glass of water. I usually will have two glasses of coffee with breakfast. During the day I may have a pot of green tea that I top with water or just water. Occasionally I will finish my day with a glass or two of red wine.

Most used App/Favorite Instagram Account?

Facebook is my favourite social media platform and I use messenger to communicate with friends and family

What should everyone try at least once?

Fried tarantula’s, they are a local delicacy in Cambodia.

Where do you enjoy getting lost?

On the streets of New York City

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