Sydney Thorson: Guest Relations Manager for Montage Deer Valley

My NativeAdVantage:


Ms. Sydney Thorson is Guest Relations Manager for Montage Deer Valley where she is responsible for the management and day-to-day operations of the Concierge and Guest Relations departments. Sydney ensures that guest requests are met with satisfaction and efficiency and is responsible for ensuring that her team is adequately briefed on the important details related to arrivals, VIPs, and daily group activities.  Sydney holds a B.S. in International Hospitality Management, and a minor in Spanish, from Northern Arizona University.  Sydney`s prior experience includes working as a Housekeeping and Recreation Intern for the Four Seasons Resort Hualalai and as a Front Desk Agent for the Fort Tuthill USAF Recreation Area in Flagstaff, Arizona. Originally from Tucson, Arizona, Sydney studied abroad at the University of Basque in Spain. In her spare time Sydney loves to hike and read.

What do you do best?

I inspire and bring out the best in people (both Montage associates and Montage guests) and inspire people to explore the rich experiences available around every corner every day.

What makes you the best?

My team.

How will you become the best?

Learning and continuous improvement and I am especially grateful for the Montage Hotels & Resorts emphasis on continuous learning and opportunities for development as a Montage associate.

What are your aspirations?

My personal aspirations for fulfillment and happiness and professionally, I aspire one day to run a hotel.





Tucson, AZ, Flagstaff, AZ, San Sebastian (Spain), Park City, UT and Kona, HI


Columbia Outerwear and Underarmour


Hospitality, Outdoor recreation, Hiking, Biking and Running


Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Catch the trade winds in your sails. Explore. Dream. Discover